CLARK PHILIPPINES - FACILITY HIGHLIGHTS Page

Eastonworld provides an overall integrated approach to the deployment strategy of an operational facility in an international location. This comes from our experience of many years as owners of operational BPO companies and the development of sites for our own internal organizations. Through this process, Eastonworld is currently offering clients access to our facility in Clark, Pampanga which is complete and ready for occupancy. The Service Offering is flexible in terms of partial or whole occupancy, as well as facility maintenance, security, cleaning, and local IT support can be provided within a fully loaded economic model. This allows the focus to be placed on Operations and minimize capital investment. The facility, which is in the Philexcel Business Park within the Clark Free Zone, has the following specifications:

  • Total of 2623 SQM across 2 floors

    » 1st Floor – Recruiting / Testing Suite – 222 SQM » 2nd Floor – Operations – 2421 SQM

  • 365X24X7 Facility Access

  • Furniture / Fixtures

  • Facility Branding availability

  • BPO operations infrastructure

    » Agent, TL, QA stations » Floor Ops Manager stations and Administration Stations » Multiple office types, Training Rooms, Conf Rooms, One on One’s, Admin area, etc. » Recruiting / Testing areas » Reception area, Medical Room » Break Room, Lockers, etc.

  • Included Technology Infrastructure

    » Data and UPS room’s – Raised Floor, Fire Suppression, Dual AC, Dehumidifiers, etc. » Generator / UPS Transfer Switch integrating with facility » CCTV / Badge / Biometric Access system » Station equipment – i5 processor, Windows 10 Pro, Windows 11 upgradable, Dual monitors » Dual internet building DMark locations – multiple carriers currently live

  • Support Staff

    » Facility Manager » Facility Administration / Support » Facility Maintenance and Cleaning » Facility IT Support » Security Service 7 x 24

In addition to the current attributes, there is additional space within the first floor of the facility to increase capacity, training rooms, or other functionality required. Dedicated facilities are available for custom design based upon your requirements. Eastonworld can provide temporary capacity within our current facilities while a new location is built. Each facility will have its own ramp schedule to allow you occupancy while it is being completed.

If you have any additional questions or wish to arrange for a site visit, please contact us:

Bill Easton

Eastonworld.com

(972) 317-1415

bill@eastonworld.com

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